Claims Management

Experts in Project Claims

The vast majority of construction & infrastructure projects include a variety of claims, often for considerable amounts.

Whether another party has made a claim against you, or you believe to be entitled to claim against others, it's crucial to have the best people available at your side to support you. At Lexygo, claims management in infrastructure projects is our speciality. Thanks to our wealth of experience and expertise in the field, we thrive in investing all efforts to achieve your goals. No stone is left unturned. Most importantly perhaps, we manage what is most often a complex, time consuming process and stressful process. This peace of mind will allow you to focus on other priorities during the project.

We offer a 'turn-key' service for the full life-cycle of the claim. We establish a tried and test methodology, to support you in the lifeline of the the claim, response, or counter-claim.

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Understand the claim

Infrastructure claims can only be successfully managed with a solid technical understanding of the project. To start off, we go on site, meet the key stakeholders, ask lots of questions and learn as much as possible about the claim.

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Detailed fact & contract analysis

All information will be meticulously searched and analysed. We pride ourselves in rolling up our sleeves and dissecting every factual element available. Once we pair this with the supporting contractual framework, a story will start to emerge. This will be the foundation of our claim/response.

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Claims-focused Contract Review

We carry out a detailed and meticulous contractual analysis from a unique claims-related perspective. We identify contractual strengths, risks, and other key elements that will assist in the claim.

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Draft claim or counterclaim

During the whole process, the claim/counter-claim/response will be drafted in time for the set deadline. The key stakeholders will receive status reports at regular intervals, and will get various opportunities to review and suggest as many changes/additions as necessary.

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Establish

Claims Strategy

We present a smart and clear claims strategy and targets for discussion. Once common understanding has been reached, we set objectives, deadlines and start taking initial measures to implement the strategy.

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Negotiations and settlement

Strategic discussions will continuously be held throughout the claim process. We will accompany you to meetings whenever required to support you in negotiating a settlement deal.

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Coordinate with all teams

Key individuals and teams will be continuously consulted so that all facts, supporting documents and relevant information is obtained. This allows us to compile the vital elements required to support a quality claim/response.

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Regular

Follow Ups

We take pride in offering high quality services to our customers. Part of this includes regularly checking that we are on the right track, and how we can improve.